PLEASE NOTE: As of May 2016, UF Health Compliance handles all University of Florida requirements regarding immunizations and health insurance. For more information and to complete the official UF forms, visit healthcompliance.shcc.ufl.edu.
Welcome to the University of Florida and the Student Health Care Center (SHCC). Our mission is to help your student remain healthy while here at UF. We know it can be difficult sending your student off to school, so remember: We are here to help!
Important Forms
Save time in the waiting room – fill these out ahead of time!
- Consent and Authorization – MUST BE SIGNED BY PARENT/GUARDIAN IF STUDENT UNDER 18
- Insurance Verification Form
Frequently Asked Questions
- Charges, Billing & Payment
- Health Insurance: We recommend patients review all insurance benefits and exclusions before the first visit. Contact your insurance company and provide them our tax identification name and number (Florida Clinical Practice Association, 591680273) to learn how your policy will work at our facility.
About Us
MEDICAL CARE & RECORDS
- Who will see my student?
- What if my student isn’t sure if they need to see someone but has a health-related question?
- What’s the best way for my student to communicate with their healthcare provider(s)?
- Can the SHCC treat my student if they have a chronic condition (asthma, diabetes, IBS, etc.)?
- Can the SHCC fill prescriptions, and do you take insurance?
- Can I access my student’s medical records?
- What about emergencies or urgent care?
Who will see my student?
Students are assigned a primary care medical team and provider upon entering UF. Operating much like a small doctor’s office, this system enables patients to return to the same group of providers for continuity of care. Familiar faces are a bonus!
Students should always CALL FIRST to be seen by a provider. New patients should have their UF ID number and insurance card ready, then call the main number (352-392-1161) and follow the prompts to establish themselves at the SHCC.
- In general, students seeking care from a medical provider (MD, PA, or APRN) will be provided an appointment within 24-48 hours.
- Students who feel their concern is urgent may ask to speak to a nurse for same-day advice.
After obtaining an access code from their medical team, students may register for MyUFHealth/MyChart to request future appointments online, communicate with their doctor, access test results, request prescription refills and more. If students need a new access code, please have them call us at 352-392-1161 and follow the prompts to speak to the Primary Care team.
What if my student isn’t sure if they need to see someone but has a health-related question?
During regular business hours, your student can call the main phone line (352-392-1161) and ask if they can speak with a nurse. Our nursing staff can talk to your student, evaluate the problem and give general home care advice, if applicable, or advise the student to come in for evaluation/treatment. After business, your student can still call the main phone line and follow the prompts to speak to the on-call provider for medical advice.
What is the best way for my student to communicate with their health care provider(s)?
By registering for a MyChart account, your student will have access to message their provider through a secure platform. This is the best and fastest way to communicate with a health care provider at the Student Health Care Center.
During an appointment, the best way for your student to make sure all concerns are addressed is to talk about their medical history and current condition(s) as completely and honestly as possible. We recommend the GLADD approach:
Give information
Listen and learn
Ask questions
Decide on a treatment plan
Do it!
Created by the Institute for Child Health Policy at the University of Florida, this method is very helpful for both patients and their providers.
Can the SHCC treat my student if they have a chronic condition (asthma, diabetes, IBS, etc.)?
If your student has a chronic condition (asthma, diabetes, IBS, etc.), we encourage them to schedule an initial evaluation appointment at the SHCC to provide past medical records and discuss a treatment plan while here at UF. Students may include parents or family members at this appointment if the SHCC is notified when the appointment is made. If the SHCC cannot treat your student, we will refer them to a qualified community provider and help with the transition.
Additional assistance is available for students with physical, learning, sensory or psychological disabilities through the Disability Resource Center.
Can the SHCC fill prescriptions, and do you take insurance?
Students may fill new and transfer most current prescriptions to the SHCC Pharmacy (Phone: (352) 392-1760 or (866) 941-1760 toll-free), which accepts a variety of commercial prescription plans when the associated plan’s card is presented at the time of purchase. Refills can be requested via phone or the MyChart app.
The SHCC Pharmacy accepts electronic prescriptions from any physician in the U.S. that subscribes to the Surescripts network. Find out more about e-prescriptions and whether your provider is a member at LearnAboutEPrescriptions.com.
Can I access my student’s medical records?
As a parent, you’ve been involved in the health care of your child since day one. Due to federal privacy laws, however, the SHCC may not communicate with anyone other than the patient about their care without their express permission. But sometimes a phone call is all it takes to stay in the know. To help both you and your student adjust, we recommend regular communication via phone or email to discuss your student’s health and well-being.
- In accordance with the Family Educational Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA), the SHCC may not release information about medical care for any student 18 or over without express permission from the patient. (By law, medical records for patients 17 and under are available to parents/legal guardians.)
- Should a patient 18 or over wish to release specific medical information to a third party, such as a parent or family member, they should inform their health care provider during or immediately after their visit. As each visit is treated individually, the patient must inform their healthcare provider of their wishes at each visit.
Note: Parents may not schedule an appointment at SHCC on behalf of their student. Appointments must be made only by patients/students either in-person or via phone.